Design of a Thermal Hotel Based on AHP-QFD Methodology

The aim of this investigation was to help select design criteria that highlight customer satisfaction, and thus improve the quality in buildings, specifically a building thermal hotel. methodology is based on applying Quality Function Deployment (QFD) technique listen voice customer, addition Analytic Hierarchy Process (AHP), which allows selection best alternative. literature shows QFD–AHP methods have been tried different areas industry, but there are few examples combining processes. In study process, collaboration environments between stakeholders were established operability method used tested with real actors. matrix solutions realised horizontal vertical sections framework model can be reused projects user demands. This added modular developable feature model. revealed most important needs, order importance, “health”, “service”, “comfort”, “functionality”. These followed by “accessibility”, “aesthetics”, “energy conservation”. According findings, QFD shown an appropriate for transferring (occupant) requirements designs accurate manner, given complex structure hotel buildings.